TESTIMONIALS
Subject: Thank You Marni
Dear Vicky
I would like to take this opportunity to commend you for your exceptional choice in staff. I have been dealing with Marni Whittington for the past few months regarding the organisation of my honeymoon. I had been dealing with another travel agent, whose services I was not very happy with. When I found Marni, I could not have been happier.She has restored my faith in travel agents! It is so rare these days to deal with someone so efficient, so pleasant, so eager to help, so on top of things, so willing to go out of their way to please the customer.
At every stage of the process, there was never anything Marni could not deliver. I take my hat off to her patience levels. She was always professional, always efficient in answering my e-mails and taking my phone calls, and always helpful in making suggestions for air travel, car travel and accommodation. She was always friendly and always courteous.
I run a small business myself and understand the importance of good staff. They can make or break your business. With Marni, you have hit gold! I hope you realise her true value, and I hope she is rewarded for her amazing efforts. She has provided me with the best customer service I have received in a long time. I have already referred her to many of my bride and groom-to-be clients, and would not hesitate to refer her to friends, family and clients in the future. My fiance has also vowed to use Marni for all his corporate travel needs in the future. My fiance and I are so pleased with what Marni has organised for us, and we can't wait to leave for the holiday.
Thank you so much Marni, and thank you Jetset Rose Bay
Yours sincerely,
Effi Georgia
Muse Concepts
Subject: Huge thank you for your incredible organisational skills
Dearest Eve,
I tried to call you today, but you are hopefully still enjoying
yourself somewhere in Italy with your sister!
I will call you at the end of the month, but as we only just got back last night, I need to say thank you for the way you built up this – rather complicated – holiday of ours. Everybody all around us had done absolutely everything to make sure that we have the best time, AND WE DID!
Although it all went smoothly, we are all too aware how much went on behind the scenes to make this happen and we appreciate very much all your hard work and endless supply of energy that brought this about. You are rather a miracle worker (I’m sure you know that about yourself, but I want to be certain that you are aware)!
Looking forward to catching up with you later on (in case you are interested in the nitty-gritty details as well),
Kathy & Peter Fischer

